We will store your email address for the purposes of managing your account with us. This information is required in order to ensure you are informed about your imported VODs. These can be enabled/disabled in your user settings. Your email address is also used by our payment processor, Paddle, for notifying you about subscription payments.
Transactional emails will be passed through Postmark and stored for a period of time to assist with debugging delivery problems and ensuring messages are appropriately delivered to their destinations. This is necessary to provide our service to you.
You should refer to their privacy notices for details on how they manage this information.
We use a self hosted version of Umami to help us track the details of visitors browsing our public website. Umami is a website analytics application that tracks and reports aggregate website traffic without compromising on your privacy. Umami only reports on aggregates, so no information specific to the website visitor is ever tracked or recorded.
We store backups of the StreamVODs database. Backup data is encrypted and stored off site in a secure data centre.
Backup data is stored for a period of 4 weeks.
No method of electronic storage can be 100% secure, however, we have sophisticated and detailed security policies that govern our systems applications to help ensure your data is as secure as it can be.
Under the General Data Protection Regulation, unless we have otherwise specified above, we will be processing your data as a legitimate interest. These interests include staff training, ensuring the security of our systems and to allow us to operate our business in an efficient manner.
Where our processing is based on consent, you may withdraw consent at any time.
Where our processing is necessary for us to perform our contract with you, or to take steps to enter into a contract with you, we will not be able to enter into a contract with you or deliver our services to you if you do not give us the data in question.
We may disclose your information if we are requested to by any law enforcement agency where we believe we are required to comply with the request under any applicable laws.